The Incident management System enables organizations to identify and manage every kind of incident , those related to IT like compliance issues , risks, vulnerabilities and other physical events like accidents, environment and safety incidents. It provides an environment to store the data related to these incidents that help in investigation and resolution.
The Incident Management System focuses on evaluating and calculating the risks and manage the incidents in the organization. The Incident Management System Manages and Monitors incidents to identify impacts and provide information. The Incident Management Software is also useful when investigating incidents.
- Manage and monitor incidents
- Identify impacts and supply Information
- Investigations into Incidents
- Provide timely response for handling incidents
- Proactive risk assessment